Welcome to gembivexu. We are committed to providing you with efficient and reliable shipping and delivery services. To ensure a smooth shopping experience, please read the following shipping and delivery policy carefully.
Order Processing
We promise to process your order within 1-3 business days. Processing times may vary depending on product availability.
Delivery Time
Typically, products will be delivered to your specified address within 7-9 business days. Delivery times may be delayed due to weather, holidays, or other unforeseen circumstances.
Courier Partners
To ensure the safe and timely delivery of packages, we collaborate with the following courier companies:
Overview of Delivery
Item
Description
Order Processing Time
1-3 business days
Delivery Time
7-9 business days
Courier Partners
EVRi, Yodel, Royal Mail, Relay
Customs Duties and Fees
All import duties and related fees are the responsibility of the buyer. Please check your local customs policies before placing an order to avoid unnecessary additional costs.
Receiving Goods
Please inspect the items upon receipt to ensure they are intact. If there is any damage or missing items, contact customer service immediately for assistance in resolving the issue.
Customer Support
If you have any questions or need assistance with shipping and delivery, please contact our customer service team by phone or email. Our support hours are Monday to Friday, 9:00 AM to 6:00 PM.
Policy Updates
We may update this shipping and delivery policy to reflect operational needs or legal requirements. Any changes will be announced on our website.
Thank you for choosing gembivexu. If you have any questions or need further information, please feel free to contact us.
Contact Information
Company Name: 湖北省鲜茨舞五金有限公司
Phone: +86 19210512075
Email:service@mail.gembivexu.com
Company Address: 湖北省黄冈市罗田县凤山镇土门坳社区土门坳巷2-1号(自主申报)
Online Customer Service
Email
WhatsApp
After receiving the goods, if there are any quality issues/returns/exchanges, please click to send an email: fast@shopping01-vip.com
For questions about price, product features, logistics, order status, etc., please click to send an email:service@shopping01-vip.com